CUSTOMER SATISFACTION IS OUR FIRST PRINCIPAL.
EVERY REPRODUCTION IS ON STRONG CANVAS and each piece is packed and shipped fixed and mounted on a strong secure wooden backing frame ready to hang or frame.
WE PROVIDE EVERY CUSTOMER WITH;
1. SECURED PAYMENT SYSTEM; for safe purchasing.
2. SECURED DELIVERY, efficient and reliable.
3. SAFE RETURNS POLICY; clear and concise.
ALL LIMITED EDITION PRINTS are digitally reproduced on 360 gram high quality synthetic waterproof canvas in eight (8) rich color's in exciting detail. Each piece is hand embellished, part of a numbered series and signed.
The quality of our products and customer's support is our number one priority. Response to orders or Email queries are within 48 hours. We are always here for any questions you have.
RETURNS POLICY & WARRANTY
We provide the highest quality products and dispatch orders promptly. If for any reason any piece is delivered to a wrong address or arrives in a damaged unusable condition, or if you are dissatisfied with the product you should in the first instance Email or write to us detailing fully the problem and providing us with your purchase details, a copy of the receipt and all other information we require, whereupon we will deal with such complaint or problem efficiently.
Any refunds agreed by us will be processed expeditiously. In all cases where a refund is agreed you must return the item back to us in unused condition in secure packaging within 30 days whereupon you will be provided with a refund or exchange, or a credit in accordance with a written agreement between us.
Upon receiving an order from a customer the item is immediately sent for printing and mounting then hand finishing by the artist. Thus any cancellation of any transaction order after 48 hours from receiving the order and payment will be charged at the full payment rate less the shipping fees if they were paid to us.
We require you observe every possible caution in handling your reproduction or original painting keeping it away from direct sunlight and not washing same in water or using any detergent for cleaning. Simply dust lightly.
All pieces are professionally printed and are back framed and packed with extreme care.
DELIVERY & SHIPPING COSTS
Your order will be processed and delivered to our shippers within 14 days of receiving your order and full payment . All orders are shipped by FED-EX or similar organization.
Delivery by shippers usually takes 14-21 days from their collection from us (but may take up to 30 days or more due to holidays, customs checks, etc’) In any event a late delivery caused by any reason beyond our control does not constitute a breach of contract on the part of the website operator or us and is not an acceptable reason for any orders cancellation by the customer.
All orders are accepted on the clear understanding that the customer acknowledges and accepts they are liable for any and all delivery and or ancillary services and or duties or taxes or fees that may apply to the order, including any charges concerning the import storage or customs release of the goods.
We reserve the right to alter or amend this website at our sole discretion including the cancellation changing or editing of text paintings or artworks depicted on same and the right to refuse to provide any products to individual or organisation whom we deem untrustworthy.
COPYRIGHT & INTELLECTUAL PROPERTY RIGHTS WORLDWIDE in this website and any and all of the created images or artworks and copy or text on this website are owned exclusively by (c) David Fellerman and may not be reproduced or published or copied for sale or for any other reason whatsoever under any circumstances without the specific prior written consent and signed agreement of David Fellerman.
WE THANK YOU and assure you of our best attention at all times.
Artist & Poet.